00 — Our work

Systems we design, build, and run.

Client platforms, internal operating systems, and SoftHire products — each one built around how the work actually happens. Every project below is labeled by type and current status.

Client implementation Internal system SoftHire product Pilot / in development
Client implementationLive in production

Custom home healthcare operations platform

A purpose-built operations platform for an in-home support agency: caregiver scheduling, location-verified timekeeping, attendance exceptions, payroll preparation, documentation, and role-based access, with a companion progress-notes system on the same backend.

The problem

Scheduling, visit attendance, documentation, and payroll inputs lived in separate places, which made exceptions hard to see and payroll slow to prepare.

The system

Separate caregiver and manager experiences on one platform. Caregivers see their day, schedule, and hours. Managers run schedules, attendance, clients, documents, and payroll from a single dashboard.

Capabilities
  • Caregiver scheduling and automated shift generation
  • GPS-verified clock-ins, with every clock attempt logged
  • Late-arrival and early-departure exceptions, with alerts
  • Hours, payroll adjustments, and spreadsheet payroll export
  • Client documents, service authorizations, and progress notes
  • Missing-note and missed-shift notifications
  • Role-based access for agency staff, caregivers, and payroll
  • In-app IT support tickets

System map from the production codebase. Interface screenshots are withheld to protect client and patient privacy.

Internal systemLive · private

AI Operations Command Center

The operating system SoftHire runs on. One private workspace brings together client operations, communications, documents, pipeline, and revenue, with AI agents working alongside the team under human oversight.

  • Multi-agent workflows coordinated on an Agent Floor and Agent Channel
  • A Needs You queue and approvals for anything that leaves the building
  • Client email drafting: agents save drafts, and sending stays a human decision
  • Clients, communications, official documents, and inquiries in one place
  • Pipeline, acquisition, revenue, and content views for business oversight
  • Session-based access, with credentials kept server-side

Internal system. Not offered as a standalone product.

SoftHire productLive · public demo

SoftHire App

Hiring infrastructure for the U.S. and Africa. Employment agreements, compliance guidance, and professional hiring documentation designed for all 50 U.S. states and five African markets — Cameroon, Nigeria, Kenya, Ghana, and South Africa.

  • A guided HR questionnaire that collects hiring data once and carries it through every document
  • Jurisdiction-aware offer letters and employment agreements
  • A signing pipeline: when the candidate accepts the offer, the employer-signed agreement is sent automatically
  • Post-hire welcome letters and recommended next steps
  • Bilingual English and French documents for Cameroon
  • Guidance that incorporates publicly available guidelines; not legal advice
softhireapp.com/demo
SoftHire App offer builder interface from the public demo
Public demo · sample scenario
Internal systemLive

Client operations infrastructure

The systems behind every client engagement: from first inquiry to signed work, project updates, and handover, connected to the Command Center so nothing lives in an inbox.

01Inquiry

Inquiries arrive in one queue and move into the pipeline.

02Official documents

Agreements and official documents are kept with the client record.

03Communications

Client emails are drafted in the workspace, reviewed, and sent by a person.

04Client portals

Clients receive a private project portal with updates, open items, and handover steps.

Client portals are private to each client. Client names and portal content are not published.

Flow diagram. The client's brand and catalogue imagery are not shown.

Client implementationPrototype delivered · pre-launch

Booking & rentals platform for an event design company

An interactive, magazine-style site that lets clients explore services, build a rental selection, and request a consultation, built for a luxury event design and rentals company.

  • Page-flip lookbook covering services, packages, rentals, and FAQ
  • Rental catalogue with item detail views and a selection cart
  • Event-date step and mileage-based delivery pricing
  • Consultation booking and a detailed inquiry form
  • Design-your-event experiences
  • Handover portal separating completed work from remaining launch steps

Live availability, payments, and CRM integration are planned for a later phase and are not yet deployed.

PilotIn pilot · human-approved

AI Workforce: IT support operator

A scheduled AI operator that triages IT support tickets raised inside a client platform. It is designed to fail closed: if its safeguards cannot run, it cannot act.

Layer 1Deny by default

Every tool the operator doesn't need is blocked, and no allow rules are granted.

Layer 2Guarded actions

Remaining actions pass through a workforce guard before they run.

Layer 3Human approval

Actions need the guard's approval or a person's click. Unattended runs cannot act on their own.

ScopeFenced workspace

The operator works in a dedicated folder and cannot read outside it.

AI Workforce is currently in pilot. It is not presented as a production-ready autonomous service.

In development

Also in the lab

In developmentPrototype

New-hire onboarding portal

A central orientation experience: HR uploads orientation videos, policies, and handbooks; new hires review materials, sign required documents, and track their progress; managers follow completion from an admin dashboard.

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